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Kiss Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any Company (Hardcover)
by Bob Prosen
| Category:
Career development, Career guide, Professional success |
| Market price: ¥ 228.00
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¥ 208.00
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| MSL Pointer Review:
Finally someone has written a "how to" manual that advises what actions one can take to maximize business results. |
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Author: Bob Prosen
Publisher: Gold Pen Publishing
Pub. in: August, 2006
ISBN: 0977684806
Pages: 256
Measurements: 8.6 x 5.7 x 1 inches
Origin of product: USA
Order code: BA01235
Other information: ISBN-13: 978-0977684809
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- MSL Picks -
Bob Prosen wrote a great book called Kiss Theory Good Bye - Five Proven Ways to Get Extraordinary Results in Any Company.
The goal of the book is to provide a definitive how-to-book on business execution. It is a first person account of how Bob Prosen has helped lead major companies.
I like the simplicity of the book and the rules. I particularly like the chapter summaries that make it an easy read.
Chapter one talks about one of my favourite topics, habits. Although the focus of the chapter has a lot of bad habits and I prefer to focus on good habits. Clearly habits are the first step in any good company. This chapter also talks about doing walk-abouts.
Chapter two talks about leadership. It talks about having no politics. I would modify this to say any company is going to have politics so can they be positive politics. This ties into culture which is one of the main topics that any leader should involve themselves in.
Chapter three talks about sales effectiveness and how to manage a sales force as well as what the difference is between a good and bad sale.
Chapter four talks about operational excellence. Clearly operational excellence is where it all begins and has to do with such things as cost structure, accounting, and just good old fashion execution. It also talks about processes.
Chapter five talks about financial management where information is power. One of SYNNEX's top values is visibility and this chapter talks all about visibilities so you know your costs and where the profit is and where you are making money and where you are not.
Chapter six jumps back to the customer and talks about customer loyalty the one that keeps on giving. This is tied closely to sales but potentially talks more about branding and execution.
Chapter seven starts with a great quote, At the beginning of the day it is all about possibilities; at the end of the end of day it is all about results. This chapter talks about getting results and are you really doing it.
Chapter eight is titled Be Your Competitors' Worse Fear. It starts with, Your competitors' biggest fear is not so much your bright ideas but your ability to turn those ideas into bottom line results. That requires an accountability based culture relentlessly focused on achieving clear goals.
Daily Checklist
End indecision, increase your productivity, kiss theory good bye and get the results you need.
THESE SEVEN STEPS EVERY DAY TAKE:
Give clear directives. Be short, be definitive, and get to the point.
Require accountability. Focus on results, not activity.
Never rationalize poor performance.
Avoid overplanning. When a plan is in place, execute.
Embrace change. Search out opportunities to improve your organization and your results.
Help every member on the team win.
At the end of every day, ask yourself, Did my actions today help move the organization closer to meeting its objectives?
THE LEADER'S ROLE - MAKE EVERYONE WHO REPORTS TO YOU WIN!
Clearly define everyone's objectives, establish quantifiable metrics, and measure performance.
Have each person identify the top three barriers to achieving his or her objectives.
Agree on specific actions, responsibilities, and time frames to remove or minimize the barriers.
Hold everyone accountable for results and disproportionately reward those who achieve their objectives.
Remember, you win when everyone on the team wins!
Chapter nine, The Critical Path: this talks a lot about communication. Clearly nothing happens without proper communication.
Chapter ten, Measure What Matters Most: This not only goes to the accounting and financial measurements which were discussed earlier, but gets into counting what is right. I have always been a big believer of every business having a dashboard and believe each business is dashboard and what should be measuring and looking at differs.
Chapter eleven talks about how you continue with the execution and keep it going.
The Epilogue Beyond Profitability: Doing Good and Doing Well
The old adage is true: You can do good and do well. With the attributes I've outlined, you don't have to cheat to become highly profitable. There's no need to color your reporting or cook the books to achieve great success.
(From quoting Jim Estill, USA)
Target readers:
Executives, managers, professionals and entrepreneurs.
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Better with
From Day One: CEO Advice to Launch an Extraordinary Career
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Bob Prosen is a seasoned business expert, speaker and author with a pragmatic grip on the reality of what it takes to deliver extraordinary bottom-line results. Bob is president and CEO of The Prosen Center for Business Advancement, whose mission is to help business leaders rapidly increase performance and profits.
Bob’s straightforward approach cuts like a laser through the fog of political correctness and business-as-usual. His new book - Kiss Theory Good Bye, gives leaders the tools and step-by-step directions to achieve extraordinary operating and financial results.
Today, Bob Prosen applies his powerful system for getting results across all industry sectors - from financial services to technology to retail, healthcare, not-for-profit, education and professional services. His speaking, workshop and problem-solving engagements take him around the world and into companies that are committed to achieving exceptional operating results.
Bob is nationally recognized as the business expert who helped such companies as AT&T, NCR, Hitachi Data Systems, Sabre and achieve unprecedented financial and operational success. He has held posts ranging from Senior Vice President and Managing Partner to Chief Operating Officer.
Bob earned his MBA from Georgia State University and holds post-graduate certifications from MIT, Duke University and The Wharton School. He has received numerous awards for professional excellence and serves on the University of North Texas School of Marketing Advisory Board and is listed in The International Who’s Who of Entrepreneurs. In addition to his management training programs, speaks nationally and internationally to a wide range of companies and organizations including, VISTAGE, Young Presidents‘ Organization (YPO) and professional associations.
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From Publisher
Business Expert Writes the Playbook on 'How To' Rapidly Increase Performance and Profit in Any Company.
Bob Prosen cuts like a laser through the fog of political correctness and business-as-usual in his new book, Kiss Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any Company.
Prosen says he’s had enough of the business books that tell readers what to do rather than how. "Forget the platitudes and feel-good anecdotes from a few CEOs and business gurus. Get to the point-the how-to details that can actually help leaders get the results they need in the companies they run," Prosen counsels.
With the same genius that he used to turn around inherited, underperforming operations within 12 to 18 months in some of the world’s most prominent companies including AT&T, Sprint, Hitachi, NCR, and Sabre, Prosen delivers a straightforward, no-nonsense, battle proven guide to accelerate performance and profits in any organization.
"A smart business leader can achieve unprecedented bottom-line results by forsaking abstract discussions and vague textbook theory, shutting down endless excuses, killing off company politics, holding people accountable, and simply doing things that clearly work," says Prosen.
Kiss Theory Good Bye shows you how to quickly and consistently achieve extraordinary results in leadership, sales effectiveness, operational excellence, financial management, and customer loyalty.
Packed with easy to follow, step-by-step instructions, this book will show you how to
- Achieve consistent results, quarter after quarter
- Align your entire workforce to meet the organization’s top objectives
- Increase accountability so you get the results you need
- Attract and retain top talent
- Beat your competition and lock in customer loyalty
- Reduce costs while increasing quality
- React less and have more time to plan
- Make your job easier and your organization run more smoothly
Contrary to the book’s seemingly corporate focus, readers quickly point out that his business execution principles apply equally to not-for-profit organizations. As Los Angeles Unified School District Business Manager Michael A. Eugene reports, "Kiss Theory Good Bye is a compelling read, offering a toolbox to public- and private-sector managers alike to help establish clear focus, increase accountability, effective management, and measurable outcomes."
While other business books try to tell you what to do to run your business better, faster and for greater profit, Bob Prosen’s Kiss Theory Good Bye gives you the tools and step-by-step directions to make it happen. For leaders who demand superior results, Kiss Theory Good Bye delivers the goods for taking immediate - and lasting - action.
My goal for sharing my knowledge and experiences is to give you the answers you need to immediately enable your enterprise to achieve its full potential. Leaders want their ideas and initiatives consistently carried out without hassle and rework. They want accountability, and value results over theory. I wrote Kiss Theory Good Bye with two principles in mind. First, theory would be replaced with proven tools, tactics, and answers that get results. Second, all of the information must be relevant and directly applicable to today’s business challenges without the need for translation.
Until now this information has only been available piecemeal, leaving you to find, assemble, and translate it to fit your business. You might have gathered some of it through mentors, by trial and error, or by surviving the "school of hard knocks." But by the time you finish reading Kiss Theory Good Bye, you will have the answers you need to immediately begin improving results throughout your entire organization. And you will find that this book will remain a useful resource for quick, proven answers to resolve your most pressing business challenges.
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INTRODUCTION Why You and Your Organization Need This Book
What are your top three objectives and how do you know you’re achieving them? This may seem like a simple question, but I usually get vague generalities when leaders respond to it. Too many of them can’t see the reality of their business situation because they don’t even know where to start looking. They don’t have a clear map to guide them to the best outcome: maximum profitability and exceptional operating results. To accomplish these goals, they need increased market share, improved earnings, employee satisfaction, and customer loyalty, along with greater operating efficiency.
Are your top three objectives quantifiable, concisely stated, and at your fingertips, so that you always know precisely how your organization is performing? Every year companies and not-for-profit organizations across the United States and around the world allocate significant resources to the development of well thought-out plans and strategies. These documents are testaments to business acumen, cogent thinking, realistic projections, and talented management.
So why are these planned objectives so conspicuously absent in most quarterly results and bottom-line profits? You can find the answer in the glaring gap between vision and reality, between mapping the journey and arriving at the destination. Too many companies and organizations are stuck in the status quo and lack the execution tools and tactics required to convert plans into results.
Over the twenty-five years I spent helping companies achieve their financial and operating objectives, I noticed a lack of practical information to help business leaders execute their plans. Certainly there’s a tremendous amount of information in the market on what other companies have accomplished. Yet what leaders really want are straightforward answers they can use immediately, without any translation, to boost their organization’s performance.
Begin by answering these eleven important questions:
1. Does your company spend too much time planning and too little time executing those plans?
2. Are you concerned about attracting and retaining top talent?
3. Do you want to increase accountability throughout your organization?
4. Are you frustrated because too many decisions end up on your desk?
5. Do you spend too much time following up to ensure things get done?
6. Are you concerned about consistently meeting your operational and financial commitments?
7. Do you wonder whether …
The more often you answered yes to these questions, the more you need this book’s powerful information. Kiss Theory Good Bye includes proven instructions you can use right now to start delivering better results, from the holistic view that all attributes of a highly profitable business are inextricably linked.
Too often an organization’s efforts are spent on politics and internal issues instead of beating the competition. Employees aren’t aligned and focused on achieving their company’s most critical directives. Ultimately, earnings and results suffer—which often leads to layoffs, a weakened company, and damage to the overall economy. Upon reflection, leaders frequently say they should have taken action much sooner.
As you move from planning through execution and to truly sustained profitability, Kiss Theory Good Bye will keep you focused on critical actions you must take along the way. Specifically, this book speaks to the following types of leaders to address issues they report as their greatest challenges.
- Presidents, owners, CEOs, and other top leaders, Kiss Theory Good Bye will show you a proven process to increase accountability, alignment, make your job easier, and make your company run more smoothly, providing you more time to plan and enjoy your personal interests while consistently meeting your company’s objectives.
- Managers and supervisors, Kiss Theory Good Bye will teach you how to be recognized as a top performer, both inside and outside the enterprise. You will also learn how to align your employees to produce the results you want without a lot of conflict.
- High-potential leaders, Kiss Theory Good Bye will give you the "executive playbook" for running a successful company so that you don’t waste resources by making costly mistakes while learning from the "school of hard knocks."
- Leaders under siege, Kiss Theory Good Bye will show you how to achieve the operating and financial results you need immediately to put your company back on track.
- Leaders of start-up, merged, and fast-growing companies, Kiss Theory Good Bye will teach you the process for reducing risk while dramatically increasing effectiveness and increasing the probability that your company will consistently achieve its operational and financial objectives.
- Board members, Kiss Theory Good Bye will give you a proven method for ensuring that the organization you govern is fully accountable and meeting its most critical goals.
If you and your organization are ready to learn how to break free from the grip of the status quo and achieve extraordinary operational and financial results, then you will find Kiss Theory Good Bye to be a valuable and long-lasting resource. Above all, remember that executing for organizational excellence and sustained profitability is a never-ending endeavor that requires a positive mental attitude and teamwork that can only result from the buy-in of your entire organization.
I pledge to you that if you act on the directions in this book, you will achieve extraordinary results you may never have thought possible.
ACTIONS TO TAKE NOW Start getting results immediately by taking these actions now: …
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| View all 5 comments |
Publishers Weekly (MSL quote), USA
<2008-03-19 00:00>
Prosen, head of a business training center affiliated with the University of Texas in Dallas, begins his book with six pages of endorsements from an assortment of CEOs, professionals and nonprofit managers and another six pages of self-praise. Unfortunately, his "five attributes of high profitable companies" are utterly familiar. They include "superior leadership, sales effectiveness, operational excellence, financial management, and customer loyalty." Prosen offers equally prosaic advice for achieving them. For example, the secrets of "superior leadership" include hiring smart people, fostering a healthy corporate culture and communicating clearly-no breakthroughs there. Because the book attempts to cover the entire range of management skills in less than 200 pages, the discussions offer information that practically any business person should already know. (Will any sales or marketing professional be surprised to learn that the Internet and industry conferences can be useful sources of competitive intelligence, as chapter three patiently explains?) Prosen would have served his readers better by choosing one management skill at which he truly excels and providing in-depth, original insights into that topic.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
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Jim Pawlak, Biz Books, USA
<2008-03-19 00:00>
Mr. Prosen provides more than clues. He provides a battle plan that’s focused on planning, achievable targets and execution. |
From the Publisher, USA
<2008-03-19 00:00>
It is exciting to publish a book that gives leaders everywhere what they have been searching for. Kiss Theory Good Bye by Bob Prosen is the real "how to" book on business execution. The journey began with Jim Collins’ book Good to Great that explained Why some companies did well. Shortly thereafter, Larry Bossidy and Ram Charan co-authored EXECUTION that told What some companies did well. Now we have the third and final component, Kiss Theory Good Bye, which shows How Your Company can rapidly increase performance and profits.
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From the Author, USA
<2008-03-19 00:00>
I wrote this book to give you proven strategies and techniques to consistently accomplish your goals profitably and ethically.
Whether you are the leader of a Fortune 1000 company, the owner of a privately held business, the leader of a not-for-profit organization, or a manager or supervisor within a department, top leaders share a set of common goals. We want to be part of a successful organization that consistently achieves its objectives. We want to make our work easier and more fulfilling. We want all of our employees working collaboratively to achieve the organization’s objectives, have fun, react less, and be proud members of an enterprise that is respected and admired.
We all want to be part of a company where employees look forward to coming to work and being part of a bigger mission. We want to create an environment where everyone’s ideas and talents are sought after and respected, where trust is high, politics are kept to a minimum and people are fulfilled.
Profitability enables organizations to have the freedom of choice. Organizations that operate with integrity and consistently achieve their financial and operating objectives are respected and admired. Their performance allows them to take better care of employees, customers, and shareholders. Profitability in and of itself is not the ultimate objective. It’s only the enabler. The real goal is to have choices. Their reputation allows them to attract top leadership, employees, and board talent. They are also able to give back to society to help make the world a better place.
This book is about doing. It actually shows you how to work smarter, not harder. Doing it right is a fulfilling, empowering, rewarding, and deeply gratifying experience. I am honored to share this information with you and it is my sincere belief that it will allow you to achieve results that count.
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