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Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition (Hardcover)
by Peggy Post
| Category:
Business etiquette, Business manners, Social and effectiveness |
| Market price: ¥ 268.00
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¥ 228.00
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 Good for Gifts |
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Author: Peggy Post
Publisher: Collins
Pub. in: May, 2005
ISBN: 0060760028
Pages: 384
Measurements: 9.5 x 7.7 x 1.4 inches
Origin of product: USA
Order code: BA01110
Other information: ISBN-13: 978-0060760021
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- MSL Picks -
Before I sent my young staff out into the professional world, I asked them to read this book. I thought it might help them learn basics like how to handle themselves in a business meeting; how to dress; how to represent the company. It has done all that. What's more, each member of my staff has told me that he or she found the answer to a pressing question (for example, the exact correct form for a memo).They don't teach this stuff in business school.
This isn't a rulesy book. The etiquette isn't handed down as law or must-dos; rather it is practical, real, down-to-earth, useful advice for everybody who needs to succeed in a professional or corporate environment. There is LOADS of practical information in these 550 pages: everything from how to write a Policies and Procedures Manual (information I might actually need if my business keeps growing) to the proper use of business cards (and how to make them look good). The book is also, dare I say, moral or ethical in its viewpoint: it posits that doing things courteously, considerately, thoughtfully and honestly, is THE SAME AS doing them in a way that helps you be a winner. I like that. I think it's true.
You can use the book either as a read-through or as a spot reference. For example, if you're about to go to your first trade show or convention, read the four pages on the subject, and you'll know EVERYTHING you need -- including such details as precisely where to wear your name tag. (This, like all the information given, is in here not for propriety's sake but for real reasons; the best place to wear your name tag is the place it best communicates your name.)
Even an old hand at grammar found a few useful tips in the excellent sections on business writing. Ah, if only everybody who corresponds with me had read this, I would be needing a lot less aspirin.
Although I didn't personally need the chapter on finding a job, I think it's as good as any I've seen - thorough yet not extreme, giving advice that you can actually take.
Buy it for your office and keep it where everybody can read. You'll see people picking it up all the time, I'm sure.
(From quoting Diana Amsterdam, USA)
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- Better with -
Better with
Business Class: Etiquette Essentials for Success at Work
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Peggy Post , Emily Post's great-granddaughter-in-law, is today's leading authority on etiquette and the author of a dozen books. She is well-acquainted with the dilemmas faced by today's brides, grooms, families, and wedding guests. She's spoken to million - at wedding events across the country, in responding to thousands of wedding-related e-mails that come into www.emilypost.com, and as the wedding etiquette expert for InStyle Weddings magazine and WeddingChannel.com. Peggy also pens monthly columns in Good Housekeeping and Parents magazines. She conducts hundreds of speeches and media interviews annually, and her television appearances include Dr. Phil, Good Morning America, Live with Regis & Kelly, Oprah, the Today show, and The View.
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From Publisher
As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates - relationships that will help propel you and your company straight to the top.
In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success - from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker privacy, e-mail dos and don'ts, and knowing how and when to shoulder blame.
Written for business workers of all types and backgrounds, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, dressing appropriately for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, and overseas travel.
No matter the situation in which you find yourself, the Posts will give you the confidence to meet the challenges of the work world with confidence and poise - because today, more than ever, good manners mean good business.
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| View all 8 comments |
Publishers Weekly, USA
<2008-01-04 00:00>
Could a better understanding of etiquette have prevented the Enron scandal? Well, lying to shareholders never constituted good manners in anyone's book, nor good business sense, so perhaps. Drawing such lines is what the Posts attempt in the early chapters of this updated version of their business etiquette book, where they equate good ethics with good business. But really, is the slope between saying that the boss is in a meeting (when he's not) and distorting P&L statements actually that slippery? In trying to suggest that it is, the early chapters of this book provide little helpful guidance on actionable business conduct and come dangerously close to mimicking an employee handbook. Once the authors leave behind the discussion of ethics, cubicle etiquette and general office building conduct-please, no singing to your iPod in the elevator-one finds the content one expects from the Posts, like a mini-course in wine selection, pointers on making small talk with anyone, tips for trouble-free business travel and modern-day rules for handshaking. (FYI, it's no longer gender-specific, and women should always extend a hand, even if wearing glamorous evening gloves.)
Ultimately, such social tips are more useful than the Posts' advice to tell your boss that lying about his whereabouts makes you uncomfortable. The authors also include substantial content on conducting a well-mannered job search.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
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Library Journal, USA
<2008-01-04 00:00>
Peggy Post, the third generation of Post etiquette experts, and brother-in-law Peter Post have run a marketing-PR firm for 15 years. Here, they offer tips on interviewing and office courtesy; good telephone, e-mail, and correspondence manners; trade-show conduct; running a productive meeting; business entertaining; and doing business in a variety of countries. The authors also discuss a manager's obligations and responsibilities and address business clothing for men and women in separate chapters. The chapters are organized so that users can quickly turn to their areas of interest. Because of its thoroughness, this title would be very useful as a reference source. For the circulating collection, get Susan Morem's How To Gain the Professional Edge (Better Bks., 1997).ASusan C. Awe, Univ. of New Mexico Lib., Albuquerque
Copyright 1999 Reed Business Information, Inc. -This text refers to an out of print or unavailable edition of this title.
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A reader (MSL quote), USA
<2008-01-04 00:00>
This book is very informative! It contains many practical applications that we all take for granted from time to time. Subjects such as non-verbal communications, eye contact, introducing acquaintances...this book has it all! And it's appicable to every aspect dealing with people, both socially and in a business setting! A true survival guide...it boosted my confidence, and has boosted my career to new heights!
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Kathleen (MSL quote), USA
<2008-01-04 00:00>
This book is a must read for anyone graduating from school and headed into business. It gives outstanding advice on everything from cell phone etiquette, e-mail etiquette, cubicle farm etiquette, table manners, the interview process, thank you's, etc. It's a good read, and an outstanding reference book to have in one's library. |
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