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Emotional Intelligence: Why It Can Matter More Than IQ (平装)
 by Daniel Goleman


Category: Emotional Intelligence, Thinking pattern, Personal and business success
Market price: ¥ 198.00  MSL price: ¥ 168.00   [ Shop incentives ]
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MSL Pointer Review: This runaway bestseller is a classic on emotional intelligence and a must-read for personal and professional development.
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  • USA Today (MSL quote), USA   <2007-01-02 00:00>

    A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial to your career.
  • Warren Bennis (MSL quote), USA   <2007-01-02 00:00>

    Anyone interested in leadership... should get a copy of this book. In fact, I recommend it to all readers anywhere who want to see their organizations in the phone book in the year 2001.
  • The Christian Science Monitor (MSL quote), USA   <2007-01-02 00:00>

    Good news to the employee looking for advancement [and] a wake-up call to organizations and corporations.

  • Rebecca Johnson (MSL quote), USA   <2007-01-02 00:00>

    Great spiritual teachers, like Buddha and Jesus, have touched their disciples' hearts by speaking in the language of emotion, teaching in parables, fables, and stories. Indeed, religious symbol and ritual makes little sense from the rational point of view; it is couched in the vernacular of the heart. ~Daniel Goleman

    Of all the books I have read in my entire life, Daniel Goleman's book on Emotional Intelligence was as difficult to begin as it was to put down. After numerous attempts to make it past the first chapter, I finally dedicated an entire week to the reading of this classic treatise on the importance of emotional awareness. Surprisingly it then only took three days to finish reading because I read constantly day and night, night and day.

    The rare beauty of Daniel Goleman's writing is breathlessly intellectual all while retaining a centered approach to the research of his topic at hand. Not only has he brilliantly woven carefully placed threads of awareness into a coherent and comforting blanket of understanding, he uncovers truly helpful and practical applications.

    From a deep ocean of emotional conflicts and social programming, ideas for healing appeal to our hunger for inner coherence. His work also explains why we long for positive nourishment in a negative world and why a range of skills beyond basic IQ serves to enable our success.

    Daniel Goleman's writing is rich and intricate. He draws on a variety of well-known experts and personal interviews he conducted for The New York Times. His extensive interest in this topic reveals itself in the fluidity with which he combines the information so as to make it completely accessible to anyone willing to take the time to follow his logic page by page. He explores the disintegration of civility, biological patterns of emotional response and shows how the rational and emotional minds can work in harmony.

    Practical elements include an understanding of feelings as they happen, how to manage emotions and how to handle emotions as they arise. Throughout, Daniel Goleman gives hope and explains why "lapses in emotional skills can be remedied." Anyone who deals with anger or depression will be especially encouraged while reading this book.

    All too often we learn by experience and this book is filled with a variety of pathways stemming from emotions that either lead us to peace or conflict. Even while reading this book, you may be triggered numerous times and feel a wide variety of emotions.

    I was happy to read about how crying can "lower levels of brain chemicals that prime distress." Many of the topics in this book help to explain why our emotions create various responses and how we can adapt, immediately address the problems or move from one emotional state to another quite quickly with very minimal effort. Even while reading I could feel my emotional state in a constant flux due to various topics bringing memories into my awareness. There are at least three ideas I'm already putting into practice and reading books to distract myself from negative emotions definitely works to change moods dramatically, as does exercise. You may find yourself underlining entire passages and then finally just circling an entire page to refer back to in moments of reflection.

    What does it mean when someone lacks empathy?
    What are the early warning signs of divorce?
    Why can neglect be more damaging than abuse?
    Why is the ability to control impulse the base of will and character?

    The reasons for addiction, epidemic depression and rage are all addressed from a scientific perspective while at the same time taking practical matters into account. Why do emotional impulses so often supersede rational thought processes?

    If you enjoy reading books on psychology, love, interpersonal relationships or communication, this is essential reading. Reading this book could be as essential to your success as a college education.

    In the end, I think you can't truly be happy unless you find at least "one" person who really listens to your heart. Once you know what your heart is telling you and you find a place where your desires don't conflict with your rational mind, peace may begin to appear for moments at a time.

    Specific religious beliefs are not taken into consideration due to the all-encompassing nature of this book. However, once you read this book in all its beauty, everything you believe will make more sense. Keeping a handle on your emotions then gives you more control over your self-esteem, which in turn can keep you alive.

    Reading a book on emotions may be essential to your survival for to understand this aspect of life is truly enlightening. I would not have been able to understand this book in my 20s, but I definitely have enjoyed finding it before I turn 40. I feel like entire worlds will open up as I read additional selections. This is a true basis for understanding the desires of the heart and how we can temper passion with rational thought.
  • FrKurt Messick (MSL quote), USA   <2007-01-02 00:00>

    Ever since I read Martin Gardiner's book on multiple intelligences, I have been intrigued by the study of how we learn and the different types of intelligence. No one disputes that mathematical/analytical brain-power is a very different type of intelligence from the kind of bodily intelligence that makes someone a graceful gymnast or a super athlete; while there is often some cross-over between the kinds of intelligence that make for good mathematicians and good musicians, the kinds of intelligence that are brought to bear on different parts of our lives get developed in different ways.

    One of the more controversial and overlooked types of intelligence is Emotional Intelligence. I do not agree with the idea that one's EQ is in some way opposite from the IQ, the standard intelligence quotient idea (which in and of itself is calculated and reliant on different criteria depending upon the test). I don't believe that Goleman ever makes such a dramatic claim as to show a precise inverse relationship between the EQ and IQ. He does show that there are different kinds of difficulties that can arise, and that a high IQ does not necessarily (or even often) translate into a high EQ.

    After a brief introduction exploring the general issues of intelligence and the power of emotions, Goleman
    looks at new discoveries in brain anatomy and architecture, particularly as it pertains to what happens when emotions `take over'. The second, and longest, section of the book looks at the nature of Emotional Intelligence. This is being able to understand oneself as well as others, being able to control emotions (or not), and drawing on Aristotle's phrase from the Nicomachean Ethics, being able to have the right degree of emotion at the right time for the right reason for the right duration. Goleman's third section incorporates the general ideas of Emotional Intelligence into the broader context of living, stating that one's emotional intelligence is in fact a more critical factor than pure computational intelligence at being `successful' in many important parts of life - from personal relationships to professional relationships, self-satisfaction and self-growth, emotions often hold sway over traditional `intelligence'. The fourth section examines developmental issues, leading to the final section exploring what happens when such development goes wrong.

    Goleman's observation that children seem to be increasingly depressed, despondent, violent and unruly than in the past may or may not be accurate - unfortunately, such comparisons with the past often rely on shaky anecdotal evidence or studies whose parameters are different, and thus whose conclusions cannot be accurately compared. However, it certainly seems that these are true observations. Goleman warns of a coming crisis as unprepared children face an adulthood full of emotional stress and crises for which they have not developed coping skills. Goleman calls for more emphasis on emotional intelligence issues - anger management, conflict resolution, sense of self, etc. for school children to reduce violence and potential for crime.

    Overall, this book presents interesting ideas. The idea of Emotional Intelligence is fairly new, and will no doubt be adapted and revised in the coming years. Goleman's task here may be less of a comprehensive overview rather than an introductory shout to the community that needs to address the issue.
  • Erol Esen (MSL quote), USA   <2007-01-02 00:00>

    Daniel Goleman's book Emotional Intelligence is the light at the end of the tunnel. Many great works that try to illuminate and tap into our emotional being are shimmering flashlights in the dark tunnel of life.

    Most stories have a protagonist and an antagonist. Every individual then is a story and the key players are the amygdala and the neocortex. The amygdala is an egg shaped mystery at the center of our brains, and the neocortex is at the forefront. Just as the core of the Earth is made of molten lava ever ready to burst out, the crust at the top somehow tolerates the emotions of the inner world and somehow moves on.

    A purpose of life is to survive and this book is a survival book. Mostly to survive ourselves. As anyone above the age of one probably knows we swim in our own emotions. It is far easier to cope with them if we have a better understanding of how they come about and how they work. You may ask if one would drive a car better if he or she understood its inner workings. Not necessarily. But a car doesn't think for itself, the driver does. And the driver who understands self better may indeed be a better driver. We may see a decrease in road rage, for instance. Hence the strong case this book makes in the importance of adding "Self Science" in school curricula. While math and science is important, can anyone disagree in the importance of being responsible, assertive, popular and outgoing, pro-social and helpful, empathic, etc.? Yet these latter skills are generally left for people to pick up as serendipity in life's path. Some never do.

    The chapters of this book is corrugated and folded much like the cortex of a human brain. At its front, chapter one, is a cognitive explanation of an emotional side of the brain and why it matters within the perspective of immediate problems we all share time to time: emotional hijacking - the moment of battle between emotion and cognition.

    On occasion the book delves into the science of emotion in terms of physical facts and observations, and roles chemicals such as hormones and endorphins play in the delicate balance of the human mind amidst the lightning synapses of billions of neurons making the whole greater then the sum of its parts. But most of the book focuses on why understanding our emotions and how we learn to control them is so important. Goleman soon expands his scope to include group emotions, where complexities of social dynamics increase to seemingly insurmountable issues of the world we live in. The global community can do better job cultivating future generations.

    Goleman provides ample hope and cautious optimism, as well as know-how, to overcome emotional problems that maybe deeply rooted in our brains that are either experienced in life or imprinted in the genes. If at the core of our brains is our "nature," then the cognitive elements that encapsulate it is what "nurtures" it. Helps shape it and channel its limitless energy into creative productivity, if so willed. To "will" can certainly be made easier if we knew how and why the brain works as we observe it function.

    Just the mere act of reading this book is a form of therapy.
  • Patricia Ross (MSL quote), USA   <2007-01-02 00:00>

    Most of the great industrialists had one thing in common; they were able to give credit where credit was due. This is a lost art in the management of humans in today's concentrated environment that depends upon statistics and numbers.
    No man or woman ever created a number that wasn't backed by the self discipline that enabled him or her to give the level of commitment that came with the desire to give that commitment. If they do, they fall upon deaf and dumb hearts, and are bound to be used for different uses than the ones intended.

    Passionate commitment is the only thing that ever changed a life, or lives, and the main thing that determines success that might be predictable. Without commitment, marriage fail, even if they appear to work. Without commitment, incentives are little help to the people trying to use them to create wealth, for themselves or for others.

    Negative commitment alway works worst to produce desirable outcomes because they never carry a reciprocal commitment to get the job done, and to do it well.

    The pride of passion and success is the single most important component of a job well done, and a job well loved, by which great things are made possible because of the commitment brought to the job, that is felt within, and rarely without the internal commitment that defines and fuels the task to be done, often with a sense of vision for accomplishment as well as for the harmony that enables teamwork to exist that relies upon it, as opposed to the tyranny that sometimes fuels efficiency and completion of tasks that may be unpleasant but necessary to be done.

    A positive outlook is essential to most quality jobs and often underestimated in its power to create powerful results. Among groups, failure to recognize credit where credit is due destroys more groups than not, and strains the ones where it is not present. Groups break down at varying levels, but almost always at the lower levels from the negligence of the upper levels to give that due credit, and to respect its presence as important to any organization. Failure is always a managerial negligence, and false rewards are immediately noticeable to the participants of any group because they deal daily with the results of performance that would be the criteria by which management determines successful performance to offer those rewards. Underlings usually know the score, and often better than management because of its isolation. Misplaced credit is as damaging to organizations as those where it is non-existent since it destroys not only faith but also integrity.

    Emotional IQ is far more valuable to the organization for this reason. Maintaining the integrity of the group is crucial to its success, and sometimes, to its survival. Faith is as asset to integrity, but only a part of what makes any organization valuable since better times can be managed, or sustained, during times of hardship, but integrity forms the heart of commitment for most who are associated with, and determine the vitality of the entire organization through bad times or good. There is no replacement when destroyed, either intentionally or accidentally, and few apologies are effective to heal those deep wounds. Relationship or relational discrimination is the distinction that makes the different in any organization, and those which cultivate the image of equity generally do equity. Those that don't suffer the effects of their lack of commitment by revealing their flaws, not only to insiders but also to outsiders. Emotional intelligence often relies upon intuition to determine its presence or absence.
  • A reader (MSL quote), USA   <2007-01-02 00:00>

    Goleman's book makes a mockery of science. He is a disgrace to the profession of psychology. I am a researcher who studies emotional intelligence. While it does have some merit, scientific research has demonstrated that EQ is not all that Goleman purports it is. Of course, IQ isn't everything - we have known that for a long time. We don't need a catchy new concept to tell us that IQ isn't everything - other constructs, such as personality (remember that??), have been telling us that for a long time! EQ is simply a new name for an old concept, designed to make money! Anyway, I digress...back to the book. There are numerous grounds upon which this book can be criticized. Most importantly, Goleman misinterprets the research he cites in this book, reports findings incorrectly, and misleads readers with his ridiculous claims. He is not taken seriously by anyone who values science and research, and has been publicly reprimanded by some of the original scientists whose findings he has misrepresented. Please do not buy into this hype - even if Oprah tells you to! Here's the bottom line: Emotional intelligence (a) is not a new concept - it is an old idea with a catchy new name, (b) is not the solution to all the world's problems, or yours, for that matter (c) is not best understood by reading Goleman's pop psychology garbage, (d) has not been shown to live up to most of Goleman's claims in scientific studies, (e) does not even have a single agreed-upon definition in the scientific literature, and (f) is a money-making scheme! Again, the idea of emotional intelligence does have some merit (i.e., it has been shown to correlate with some important outcomes), but it is not everything (or even close) Goleman claims it is. Please, do yourself a favour: If you want to learn about emotional intelligence, don't use this book as a source. Look for a more scientific source, written by an author that doesn't distort research evidence to make his case. If you're not into reading scientific journals, check out the website www.eqi.org for a summary of the scientific literature on EI and on Goleman's misleading writing in this book.

    (A negative review. MSL remarks.)
  • A reader (MSL quote), USA   <2007-01-02 00:00>

    Daniel Goleman refers to "a growing body of evidence showing that success in school depends to a surprising extent on emotional characteristics formed in the years BEFORE a child enters school." Having been a preschool teacher for many years, I must agree. So much of what determines how a child is going to fit into the world depends on his strengths (not weaknesses) along with his degree of self-esteem (not necessarily his IQ or SAT scores). This book is a must for all parents, especially those who feel their child simply does not compare to the "kid next door"...you know, the one who seems to be good at everything. Although that may be true, Goleman says that by nuturing and teaching to the Emotional Intelligence and strengths of your child, the chance of success in future years will be increased. ALL children have the ability to accomplish goals. Maybe your child is extremely good in his interpersonal skills--well-liked by his peers and blessed with the gift of gab and a great sense of humor. These are perfect qualities for a successful salesman. The fact that a child does not test well in math or written English skills and has a very average IQ is not directly significant in how successful he will become as a salesman. Those kids that excel in the arts may enjoy huge success in a career as an actor, artist, film producer, or photographer, especially if his Emotional Intelligence is high. In addition to giving a child unconditional love, I feel it is our job as good parents to identify our children's strengths in the early years and give them plenty of chances to experience challenges, accomplishment, and joy in those areas. Along with this excellent theoretical book, I highly recommend for those of you who have young children, another very practical book called "The Pocket Parent." This quick-read A-Z guide will give you many specific strategies for increasing the "emotional intelligence" of your 2- to 5-year-old through better daily communication and positive discipline. By following the advice of these two books, you will help your child learn how to better interact with others, solve problems, and develop empathy, while maintaining a good sense of self-worth just the way s/he is.
  • A reader (MSL quote), USA   <2007-01-02 00:00>

    A quick comment about Emotional Intelligence. The very first paragraph in the book struck me funny. Mr. Goleman mentions the "Black" bus driver as his first example, as if to imply that his "blackness" was part of the information that we, (as readers), needed to understand the irony of the situation. He states that the black driver had an infectious, positive attitude, which was in sharp contrast to the sullen disposition of those who got on the bus. To the uninformed reader who is white, there would be nothing strange about this, but to me, as a black person, it seems that this was written for a white audience that would instantly "understand that this man was demonstrating emotional intelligence, even though, to some folks, an unfortunate stereotype remains that a black person may not be as highly "intelligent" in IQ as the white passengers.

    My point regarding this example is that while emotional intelligence is significant and important, there may be other forms of "intelligence" that come into play in life. For example, what kind of "intelligence", (or lack of intelligence) would we attribute to the great minds who shaped this country, such as Benjamin Franklin, George Washington, Thomas Jefferson and others... all God fearing white men who created a brilliant constitution of "all men equal under God", and yet, they kept slaves and women had no rights...they simply could not see or realize the great inherent injustice of human bigotry at the time! It took America hundreds of years to overcome that basic "insensitivity to others different than us"...and even now we are not yet fully color, gender, or race blind. (In Football, the quarterback has traditionally been a "white" position, in part, because of this same stereotype that the black man is not "intelligent" in the IQ way... women still deal with the "glass ceiling"... and also, sometimes, I believe that our intolerance of other nations, religions etc., may be part of this lack of "another form of Intelligence", which causes people to see things in different ways because of which side of the fence they sit on... man, woman, black, white, Americans, Iraqis... )

    My point is this; Goleman, (who is a white male), may himself have written those words unconsciously, with a white audience in mind, knowing that they would appreciate the irony, but I think it is unfortunate that he did not see the potential insensitivity in his first example...could this be a lack of "another form of intelligence"?

    Otherwise, its a great book.

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